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What you need to know about Fuzenet
Fuzenet is not precisely a family internet mention, unless of course you ’ re one of the thousands of people who live in a Meriton owned or managed apartment across Australia .
The telephone company has been around since 2008 and has a significant partnership with Meriton, making it the default internet provider across all of its buildings in Australia .
When you move into a Meriton build, the build up director will often tell you that they only know about Fuzenet, and that there aren ’ deoxythymidine monophosphate any other options for you to choose from.
The trouble with this is that Fuzenet ’ sulfur plans are by no means the bum on the market, and customers across the internet wide carry displeasure with speeds and customer service. In fact, the ACMA even stung Fuzenet in 2018 for not properly handling customer complaints. There are besides nasty clauses in its terms of service which means that customers remove their rights to dispute poor servicing issues .
Despite what your build up director may say, in most Meriton buildings, you will be able to connect to another NBN provider or LBNCo re-seller. Of these, we recommend either Exetel or TPG .
The best Fuzenet alternative for most
Exetel
While the NBN is being rolled out across a bunch of newer Meriton properties in Australia, most others are serviced by another character jobber called LBNCo. LBNCo is basically a smaller, individual adaptation of the NBN and rolls out fibre-optics internet across the nation for internet providers to resell. It actually owns Fuzenet, but seems to be better at being a jobber than a retail provider .
It sells plans for up to 100Mbps, and besides offers plans at 12Mbps and 25Mbps. We would recommend the 100Mbps plan for most people, and the 25Mbps plan if it ’ south just one person surviving in the apartment .
Exetel ’ second unlimited fiber plans for LBNCo start at $ 59.90 a month for 12Mbps, $ 69.99 for 25Mbps and $ 79.99 for 100Mbps. These are all about $ 10 a month cheaper than Fuzenet ’ second plans, and you besides save the $ 49 a month activation fee that Fuzenet charges if you sign up for 12 months .
Exetel ’ south plans besides come with the choice of either month-to-month with no lock in contracts, or you can sign up for 12-months and get a spare modem thrown in, excessively .
There are besides a handful of Meriton apartment buildings that are connected to TPG ’ s fiber to the basement network excessively, which offer up to 100Mbps speeds for less than the NBN. iiNet besides sells these plans, besides – so you can take a look at those and see which is best for you .
The best Fuzenet alternative if you have NBN
TPG
If you ’ re in one of the lucky Meriton buildings with NBN, this opens up your options a distribute more, and in most cases opens you up to over 100 different NBN providers to choose from over Fuzenet .
No plan is arrant for everyone, so we ’ rhenium taking a search at it based on a combination of price and accelerate results from the ACCC to award TPG as our best option here .
TPG in the ACCC ’ s most holocene consumer speed test was found to have the most systematically debauched speeds, and closest to its plans ’ rush promises of 50Mbps or 100Mbps .
While their plans aren ’ metric ton quite the cheapest, they ’ re close to it, and offer a more reliable rush tradeoff versus its competitors that cost less .
Like most NBN providers, with TPG, you ’ re able to choose between month-to-month with no lock in sign, or sign yourself up for 12 months or longer and get a spare modem thrown in, besides .
The cheapest Fuzenet unlimited NBN alternative
Tangerine
If you need lots of data and want to pay angstrom small as possible for it, Tangerine often has the cheapest deals in the NBN market. Although with that, their speeds aren ’ deoxythymidine monophosphate quite deoxyadenosine monophosphate consistent as competitors, but you ’ ll still be able to stream Netflix in HD while watching dinner each night .
The one thing to be mindful of with Tangerine ’ sulfur prices is that these are forwarding deals and they go up after 6 months, so make certain you get in touch with the Tangerine team before your 6 months is up to find the best plan for you .
The best Fuzenet wireless broadband alternative
Optus
If you can ’ t connect to any of the above, you even have hope with radio broadband, deoxyadenosine monophosphate long as you have decent mobile coverage in your apartment .
In this case, Optus generally has the best rate radio receiver broadband plans, and will see you hit around 40Mbps in download speeds. Prices start at around $ 50 for 100GB, but most households will want more than that, in which shell you pay about $ 85 for 500GB .
Do I have to get Fuzenet internet in my Meriton apartment?
There are lots of stories on forums and social media about build managers telling new tenants that Fuzenet is their merely choice for internet in the build, where this is merely not dependable .
While you can still sign up for Fuzenet and have a ticket experience, you should distillery shop around for better deals on the market, as from our experience and research, Fuzenet ’ s plans aren ’ deoxythymidine monophosphate normally the cheapest option on either the NBN or LBNCo connections .
What internet options do I have at my Meriton apartment?
What connection and options you have to you will vary between apartment buildings based on the local anesthetic technology available .
If you put your address in downstairs, we can do all the work for you and find other potential internet providers at your Meriton apartment .
Fuzenet customer service
If you ‘ve either got a great individualized Fuzenet plan or are already on Fuzenet, it ‘s worth talking about its customer service, which as we mentioned above, got called out by ACMA in 2018 for being subpar and not resolving customer issues .
Since then, Fuzenet has tried to pick up the ball a little bit and now offers an on-line new world chat on its web site for customers to reach out to, and besides extended its call center hours to customers. however, the claim hours are calm a little dim on its web site .
You can reach Fuzenet via the be :
- Phone Number – 1300 881 917
- Email – support@fuzenet.net.au
- Online chat
