Abby Connect helps you deliver exceeding customer experiences for your spanish-speaking callers as well. Every Abby Connect team features bilingual receptionists who help build trust and confidence with your spanish-speaking customers from their very first call .
We don ’ t expect your intake needs to be the same as the following company. Customize what information we gather, so we can ensure you have everything you need to qualify, prioritize and assist your clients !
We are always open ! Your team of receptionists can be available whenever you need them. Whether you require criterion business hours, 24/7/365, or somewhere in between, we are hera for you and your callers.
No one likes to reach a visit center. This is why we only have a small, dedicate team of receptionists answering your calls. You and your callers will become very familiar with the receptionists answering your calls, as they will with you. They soon will truly be an propagation of yourself and your team !
Don ’ metric ton get caught off guard with a call you didn ’ thyroxine want. Your team of receptionists will screen all your calls. We will announce who is calling and why, and you can either accept or decline the call ! Never take a call you don ’ metric ton want !
We take all the hard work out of your telephone answering operations. You will have a unmarried person overseeing your Abby Connect account, who you can contact immediately, and a Team Lead for your receptionists who help implement changes cursorily and ensure your callers are receiving high-grade manage.
Prefer voicemails over written message ? not a problem ! We offer customs voice mail solutions included in your design. You can have one general voice mail box, or a box for each staff member. The choice is yours ! We besides offer voice mail transcription through IBM Watson .
Express yourself and your company through custom transfer tunes. Want to sound more professional, or more fun ? There ’ south surely a tune that fits you. You can choose one of our default tunes, or bring your own !
Clients and callers typically have questions. When you aren ’ deoxythymidine monophosphate available for a birdcall to provide all the details, don ’ t let your caller catch frustrated waiting for answers. Your receptionist team can have information about common questions asked on hand to better help your clients and offer a much better customer experience.
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The AbbyGO Mobile App allows you to make and manage your calls from anywhere ! With the tap of a release, you can review your calls and receptionist messages in real-time, set your handiness and call manage, make free outgoing calls from your business phone line, and mail and experience text. Managing your business remotely or on-the-go has never been easier .
Your call bulk doesn ’ thymine dictate your party size. No matter what design you are on and the size of your company, we can help. There is no restrict to the issue of team members you can have a contacts on your account and who can receive calls and communications from your receptionist team .
Have the flexibility to schedule multiple erstwhile or recurring hot visit handling rules on your account .
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