What Is a VoIP Phone & How Does It Work? (Updated)

What is a VoIP Phone?

A VoIP phone is any telephone that makes and receives calls using the internet. rather of a traditional “ hard wired ” call that uses directly associate bull wires to provide call service, A VoIP telephone feed you greater mobility, interoperability, and connectivity .
There are two big differences between VoIP phones and traditional phones. The first is that a VoIP earphone will work no matter where you are. equally long as you have internet, you ’ ll be able to make and receive calls without being tied to one target. And the second difference is that you technically don ’ deoxythymidine monophosphate flush need a telephone to make calls. You can make a call from an app on your computer .

What are the benefits of a VoIP Phone?

There are many key features of VoIP that can help streamline your business, including :

  • Easy install and setup
  • Easy scaling
  • Virtual phone numbers that follow you and your employees
  • The technology supports older technology
  • Wide availability and economical implementation
  • Simple integration with other software applications.
  • Range of device options
  • Seamless set up on existing internet connections

Types of VoIP Phones

VoIP Hard Phone

VoIP Hard Phones

Hard phones are like traditional phones in that they sit on your desk or in a conference room. You can use hard phones for :

  • Direct calls
  • Conference calls
  • Accessing voicemail
  • Communications through handsets, headsets, Bluetooth, and speakerphones

Virtual Phone Systems work on IP phones, computers, and smartphones.

VoIP Softphones

Softphones are virtual phones that live in an app on a device ( such as a computer, tablet, or smartphone ). They work fair like a arduous call, but rather than a physical call, you make calls from an app .

How VoIP Phones Work

In the by, phones were wired to an on-premises Private Branch Exchange ( PBX ). This bulky machine would handle all rout and ensure each call reached its proper finish. VoIP call features far exceed those available on old PBX systems .
Since VoIP phones sour by processing telephone calls from the internet, or the cloud, the engineering employs existing calculator network cabling or Wi-Fi to access telephone networks .
No more wires or boxes needed to use your VoIP commercial enterprise call service ! now you can take a call from anywhere you have internet — even from an app on your computer — and your call number can stay the lapp as ahead, so there is no expense in changing it .
how VoIP works diagram
therefore whichever telephone device your company chooses, you can connect it to the VoIP telephone system simply and easily. Just plug the phones in and have your technical school team configure the system in a way that best suits your particular needs .
If you use a VoIP earphone system from Nextiva, you ‘re using the best business phone service available nowadays .
Related: 7 Steps to Set Up a VoIP Phone System at Home or the Office

What are the benefits of a VoIP Phone?

many of the features of a VoIP phone service speak for themselves :

  • easy facility and setup on existing internet connections .
  • Virtual telephone numbers that follow you and your employees .
  • Use your existing Internet connection. early business phones require dedicated copper wiring distinguish from the calculator network association .
  • link to user accounts or to phone numbers. They allow you to switch between coincident calls on a given account .
  • dim-witted integration with other software applications, like Microsoft Teams
  • Give companies slowly access to advanced voice mail features .
  • Higher quality audio range ( doubly that of traditional ) .
  • Can be set up for PoE. That means they get power over their Ethernet network cable alternatively of a traditional world power adapter. This results in fewer transformers having to be plugged into ability strips around the office .

VoIP Phone Features

now let ’ s look at a typical VoIP telephone and examine its functions and features. This is a general description, but we will use a diagram of a Poly telephone. So the specific functions and clitoris locations will differ slenderly with other models .
You will need to understand the wide image of options to make the best choice for your business .
Diagram showing the button structure and layout on a Polycom VoIP phone

1) Line keys

  • Usually these buttons light up to remind you when there is a call waiting or parked on that line.
  • An easy way to identify the number of lines available on this phone, count these buttons.
  • Often these buttons can also be programmed with speed dial access to your important clients.

2) Reversible Tab

Flips over into a hook allowing you to rest the call on a wall without the handset falling off .

3) Speaker

Where the voice comes from when in speakerphone mode. The choice of a telephone ’ s speaker is important for effective communication .

4) Back Key

Allows you to return to the former menu at the tug of a single push button .

5) Transfer Key

Allows you to send the caller to another exploiter ’ s call .

  • Different from call forwarding in that it is designed to be used after someone has answered the phone.
  • Warm Transfer – allows you to have caller hold while you check the destination number recipient.
  • Blind Transfer – allows you to send the call over to the new device without first checking if they will answer.

6) Messages

This button gives you quick access to your waiting voice mail .

  • Sends you to your voicemail where you can get access to all the advanced features of VoIP voicemail.

7) Hold

alike function to the hold buttons we all know and love .

8) Volume keys

Up = brassy, down = softer

9) Dial pad

The criterion number arrangement used for dialing .

10) Mute key

Used to mute the microphone then a quick confidential comment can be made, or if you want to make an espresso during a league call .

11) Speakerphone key

Impromptu conference calls and hands free so you can multitask .

12) Headset key

Switch to your headset if equipped .

13) USB Port

Allows you to use a USB headset or plug in a flash drive .

14) Home key

sometimes as you search through the options on your phone, you will need a shortcut to go back to the begin .

15) Navigation keys/select key

Use these to navigate the display, like a mouse or joystick .

  • Directions correspond to the on-screen menus: up/down to scroll through contacts, left/right to choose options like a ring type for each contact, etc.

16) Soft keys

These keys will change function based on the context of what you are presently doing. normally the display will tell you what it can do for you .
here is a tilt of by and large available options you might see on the display for the soft identify .
These options are displayed when the phone is active (when the phone is off the hook or engaged in a call).

  • Transfer
  • Blind Transfer
  • Conference
  • Park
  • Redial
  • Directory
  • Speed Dial

These are displayed when the phone is idle (when the phone is on the hook).

  • Redial
  • Directory
  • Call Pickup
  • Call Forward Activate / Deactivate
  • Do Not Disturb
  • Last Call Received
  • Missed Calls
  • Speed Dial
  • Soft keys are dynamic. They can be programmed to do different functions if you’re on a call vs if the call is idle

17) Security Slot

Enables you to attach a security cable and lock the device to a desk ( on the reverse side of the phone ) .

18) Screen

This will vary between models ; there are nowadays many devices with full moon tinge touch screens .

  • A VoIP phone screen usually shows all the info the user needs. This can include things like time, date, soft keys, global messaging, parked calls, etc. (Everything the phone thinks you want to know.)
  • Higher-end phones employ touch screens like smartphones that can replace some or all the buttons on the device.

19) Message waiting indicator

A childlike light to let you know “ You ’ ve got mail ”
Related: 12 VoIP Blogs to Bookmark (News, Trends, and More)

Phone Setup

alternatively of the 6-pin RJ-11 telephone connectors, VoIP phones ballyhoo into 8-pin RJ-45 jacks. These RJ numbers are not droid names but are actually the connectors your calculator uses to connect to the internet .
Both the RJ-11 and RJ-45 look very alike. To the average person, these connectors would simply be called ‘ phone jacks ’ or ‘ ethernet cables ’. But in world, they serve two different purposes .
The RJ-11 is designed to connect analogue phones, while the RJ-45 is designed to connect networks. To learn more about the difference between analogue and VoIP, read our web log post on VoIP vs. PSTN .
Most VoIP phones need only a network joining or router. Some newer models might not need cables at all and can connect to your net just through WiFi .
The back of a voip phone
look at this earphone ’ mho bottom ! No mystery hera. Plug in the net cord, power jack, and you ’ re done !
now the bonus. Take a look at the second port. You can plug in another call and chain two phones together on the same network wall jacklight. This means you won ’ thymine have to deal with messy, large bundles of cables running to routers under your desk .
Make certain you use the right cables, though, so that you can get adequate joining speeds .
For demand specifications on the unlike cables available, refer to the chart below .

Network Cable Specification Comparison

specification Cat-5 Cat-5e Cat-6 Cat-6a Cat-7
Frequency 100 MHz 100 MHz 250 MHz 500 MHz 600 MHz
Attenuation 24 dB 24 dB 19.8 dB 18.4 dB 20.8 dB
Impedance 100 ohms ±15 100 ohms ±15 100 ohms ±15 100 ohms ±15 100 ohms ±15
NEXT 27.1 dB 30.1 dB 44.3 dB 59 dB 62.1 dB
PS-NEXT N/A 27.1 dB 42.3 dB 59.1 dB 59.1 dB
ELFEXT 17.9 dB 17.4 dB 27.8 dB 43.1 dB Not Specified
PS-ELFEXT 14.4 dB 14.4 dB 24.8 dB 41.8 dB Not Specified
Return Loss 16 dB 20.1 dB 20.1 dB 32 dB 14.1 dB
Delay Skew 50 ns 45 ns 45 ns 45 ns 20 ns

It was a far-flung drill to use old standard CAT-5 cables when the computer rotation began, but immediately those older cables can ’ thymine handle faster speeds. Upgrading to a minimum of CAT-5e—or good yet CAT-6—will situate this .
Read the category designation on the side of the cable to find out if your cables and jumpers are adequate for your current infrastructure .

Compare VoIP Phones

now that you better understand both how VoIP works and what they can do to improve your occupation communications it ’ second time to select a call mannequin .
This can much become a daunting undertaking when you realize that there are hundreds of devices to choose from and more than a twelve brands .
To make the decision process easy, Nextiva has assembled a chart showing the most popular phones on the market. All of these models have been tested and reviewed, and each has benchmarked to the highest diligence standards .
Remember, though, that there are countless early models available ( some with either more advanced features or extra lines ). here ’ s a more comprehensive examination tilt of the best business VoIP phones.
note that if you need a business league earphone it will be handled in the following section .
VoIP phones comparison chart

Video review of the Nextiva X-885

Compare VoIP Conference Phones

A league earphone differs from a desktop phone in that it is optimized for both hear and sending the best quality audio in a group setting ( like a conference room postpone ) .
conference phones are designed with omni-directional microphone shape .
however, there international relations and security network ’ deoxythymidine monophosphate a big functional deviation between a desktop phone and a conference call. If you learn how to use one, you can easily use the other .
The models shown below are among the most popular in the market. Each comes with standard features like speakerphones and rush dial. For information on extra features and capabilities, refer to the chart below .
conference phone comparison chart

What type of VoIP phone does my business need?

In the end, you can not go wrong with any of these democratic devices. You ’ ll notice that each of these offers the features that you would expect from a call organization .
here are the primary requirements to consider before choosing a device :

  1. Look at the brands. Are there names you trust more than others? Think about longevity and past performance.
    • Poly is the global leader when it comes to productive and effective engagement with colleagues, partners, customers, and prospects. You can’t look at a serious VoIP solution without including their product line in your decision-making process.
    • Cisco is the big name in business networks and internet infrastructure and another lead player in the VoIP hardware realm.
    • Panasonic is one of the world’s leading innovators in VoIP phone business systems. Their reputation for making quality electronic devices goes back decades.
    • VTech is the world’s largest manufacturer of cordless phones and well known for its electronic educational toys.
  2. Look for the number of line appearances. How many lines does each device in your business need to be able to handle? Some team members will need many more than two lines.
  3. Do you use headsets? What type of connector do they have? An RJ-9 is a familiar type of connector for telephones, but are less popular. Today’s headsets use USB for connectivity. If you need Bluetooth, then make sure your device supports it. Some devices require a USB-to-Bluetooth dongle that might not be included.
  4. Ready for Power over Ethernet (PoE)? Most devices now support for PoE, but ensure that you have the power adapters since most employees that work from home do not have PoE-capable network equipment.
  5. Don’t forget about reliability. Does the phone receive regular security updates? VoIP phones that receive these updates tend to provide much more reliable VoIP phone service than devices that need firmware delivered by hand. (Hint: Many, many internet-connected devices never get updated.)

Because VoIP league phones have a slightly different function and officiate in the position, though, there are a few extra factors to consider regarding league phones :

  1. Notice the option for going cordless. Many conference rooms don’t have a network jack in the middle of the table. If you want to avoid running another cable, this could be an important choice for your device.
  2. Bluetooth might be important too. Especially if you need to boost the sound for someone with a hearing impairment and not make it uncomfortably loud for others in the room.
  3. The display is further away from the user, so a brightly-lit readable display could make a difference.
  4. Importantly, take note of the reputation for quality that each brand represents and look at their customer service rating.
  5. Lastly, a coffee/espresso maker option is not yet available on any model. Perhaps we should start a write in campaign?


There are many choices when buy and configuring your business VoIP service. Making indisputable you have the best VoIP provider, phones, and features, gives you more confidence to run your occupation .
It does n’t have to be hard. In fact, setting up a virtual phone system is sol easy, you can set it up yourself .
The good news is that you are not entirely in this travel, and there are professionals to guide you along the way. Let Nextiva ’ s VoIP specialists help you select the perfective telephone system for your company. besides, check out what our customers say about our VoIP earphone serve .
We ‘ve done the research for you. Download the VoIP Phone System Buyer ’ s Guide loaded with prove best practices.

Get ItCameron Johnson Cameron Johnson is a market segment leader at Nextiva. Along with his articles on Nextiva ‘s web log, Cameron has written for a diverseness of publications including Inc. and Business.com. Cameron was recently recognized as Utah ‘s Marketer of the year .

source : https://shoppingandreview.com
Category : News


Related articles

Biggest Social Media Platforms as Per User Base

The web is the sacred lifeline of industrial development...

AniMixPlay Review – Is AniMixPlay Safe?

AniMixPlay is a website where you can watch anime...

TweakVip and Offroad Outlaws

There are several applications that make your life more...

The Benefits of Green Buildings

The term green building can be used to describe...

Pacman 30th Anniversary: New Google Doodle

A modified version of the Google doodle honoring Pacman...