What do the Symbols Mean on Facebook Messenger?

Using social media platforms, like Facebook Messenger, to communicate with customers is a swerve that is here to stay. Sixty percentage of Americans age 40 and below have used social media messaging services for customer service. even older Americans are getting on board. About 38 % of people aged 41 to 56 have done the like .

The public toilet is sol sympathetic that consumers want to talk to businesses using chew the fat. According to a late study, social message is the prefer customer service channel for american consumers. Around 33 % report chat is their front-runner way to communicate with businesses. Email scores second place with 24 % prefer that medium. These days Facebook Messenger for business is merely equally authoritative as having an electronic mail address and a call number .

Learning how Facebook Messenger works may feel like just one more thing on your disturbance list. You ’ ll motivation to learn how to navigate the interface, how to set your notification preferences, and how to manage incoming messages. And what about the Facebook Messenger icons ? What ’ s up with the short blue house of cards at the bottom right of your customers ’ profile pictures ? Those bubbles change every so frequently, and many users don ’ thymine understand the Facebook Messenger symbols ’ meaning .

thus what do the symbols mean on Facebook Messenger ? This Facebook Messenger icons list will help demystify the fiddling blue sky bubble and aid you assist your customers effectively .

Facebook Messenger symbol #1: Open blue circle

This messenger symbol plainly means the message is in the process of being sent .

Don ’ metric ton navigate off from your message while this symbol displays ! If you do, Messenger may not deliver your message successfully. This Facebook Messenger icon could be displayed for a few seconds or a few minutes depending on your device and signal force .

Facebook Messenger symbol #2: Open blue circle with a checkmark

If you see an open blue circle with a checkmark, your message was sent. This FB messenger icon does n’t mean the recipient has read or even received the message. This icon only means the transmission was successful .

Feel detached to navigate away from Messenger at this point .

Facebook Messenger symbol #3: Solid blue circle with a checkmark

This Facebook Messenger symbol indicates your message was actually delivered. The solid blasphemous circle with a checkmark doesn ’ thyroxine mean they ’ ve read the message so far, but they ’ ll receive a telling the following time they check Facebook .

Facebook Messenger symbol #4: Red triangle with an exclamation point

If you see this FB Messenger icon, something went wrong, because your message wasn ’ thyroxine air. This doesn ’ metric ton happen frequently, but a poor internet connection is normally the induce when you see this messenger symbol .

Save a copy of your message and send the message again when you have authentic service .

Facebook Messenger symbol #5: Small profile photo

achiever ! once you see a small profile photograph as the messenger symbol, you know the recipient has read your message. You may besides notice the word “ attend ” with a timestamp below the original message .

What about the black messenger icon?

From time to time messages from customers may appear with a black background rather of blue. These messages are encrypted for security .

Encrypted Facebook messages only appear on the device initiating the new world chat. You can turn on this feature in a old world chat by clicking the circle with an “ l ” in it at the exceed left. Select “ Secret Conversations ” and choose “ Turn on ” when prompted.

Facebook messenger symbols can make communication and customer service easier once you know what they mean. Consult this Facebook Messenger icons list whenever you need a refresher to communicate with your customers on Messenger .