Table of Contents
only a customer who has booked through Booking.com and stayed at the property in motion can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or silence room than person who ’ sulfur stayed at the property before ?
We want you to parcel your floor, both the well and the badly. All we ask is that you follow a few simple guidelines .
Reviews vision
We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Reviews principles
Contributions to Booking.com are a expression of the dedication of our guests and properties, and are treated with the extreme deference .
Whether negative or plus, we ‘ll post every gossip in entire, arsenic promptly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted subject .
once a review has been submitted, you can modify it by contacting Booking.com customer serve .
We will use the like guidelines and standards for all user-generated content equally well as the property replies to that content .
We will allow the contributions to speak for themselves, and we won ’ thymine be the evaluate of reality. Booking.com ’ s function is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards draw a bead on to keep the content on Booking.com relevant and family-friendly without limiting expression of impregnable opinions. They are besides applicable regardless of the opinion of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ metric ton include personal, political, ethical, or religious comment. Promotional contented will be removed and issues concerning Booking.com ’ south services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any language. Comments and media that include ‘hate speech ‘, discriminatory remarks, threats, sexually denotative remarks, violence, and the forwarding of illegal activeness are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in substitution for reviews. Attempts to bring down the military rank of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure e-mail addresses, telephone numbers, web site addresses, social media accounts, and like details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limit to : your linguistic process, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by seduce, etc … ) .
Translations disclaimer
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