Table of Contents
Terms of Service
Reading: Glow Halifax | MyZone Tickets
704, 73 Water Street
Vancouver, British Columbia
Canada . You may besides submit questions or request further information by emailing us through our assistant system ticketingsupport @ myzone.com
MyZone Tickets collects your information both passively ( by having you provide it to us ) and actively ( through technologies such as cookies, web beacons, and Google Analytics, a well as through cooperation with partner businesses and third base parties ) .
A. Passive Collection
As a customer, node, participant in our social network and marketing practices, you may provide us with personal contact details such as your diagnose, data ( call number, electronic mail address, postal address, etc. ), billing details ( including your bill address, credit card details, etc. ) and other data you may be prompted to provide .
This information may be required to purchase tickets, goods or services, or to participate in respective contests or promotions. While you have the right to withhold your personal information, doing so may prohibit you from conducting transactions, accessing either your personal or company account, participating in contests, and so on. You may besides be prompted to provide demographic information, such as your age and sex. We may collect, store, and plowshare this information in order to analyze our business, cater ad and content to you, etc .
B. Active Collection
Types of Information Collected
MyZone Media Inc. collects two different kinds of information :
In general, MyZone Tickets collects personal information in order to verify your identity. This may include your name, electronic mail address, postal address, earphone number, username and password, etc. We may besides collect billing information to facilitate transactions such as ticket sales and purchases. This may include your depository financial institution account number, credit rating circuit board count, pin number, termination go steady, etc. You have the right to withhold your personal and billing information, however doing so may prohibit your ability to use in our web site or conduct transactions with us or our partners, clients, and third base parties. We may besides collect personal demographic information. This may include your gender, age, and preferences related to the use of our site and services. finally, we may collect personal data about your specific bodily process on the web site. This may include which pages you view, how frequently you visit, how long you spend on the site, which advertisements you click through, your purchasing habits, etc .
second, we may besides collect general statistical information not personal to you specifically. Using technologies included but not limited to those listed above and by sharing data with our partners, clients, and third parties, we may gather, storehouse, and partake information regarding the general habit of our sites and services. For model, in order to monitor our business and keep our investors, partners, and third parties informed, we may collect and plowshare sum information such as average or periodic impressions, advertising statistics, etc. The non-personal data we collect may be gathered directly or combined with non-personal information from other websites or outside parties. Non-personal information may besides be gathered by cookies and early web technologies .
Information Sharing Practices
A. Why We Gather Information
There are a variety show of reasons that we may collect data, both personal and non-personal. information may be gathered to analyze our clientele, identify you, verify your transactions, customize your feel on the site, for marketing purposes, etc. information you provide us may be sent to servers around Canada and around the world. We may besides store your information for future use. Most data is used to facilitate your purchasing experience on MyZone Tickets. This may include fraud protection and identity confirmation, pitch of your tickets ( or other products and services you are obtaining from MyZone Tickets ), and support for your customer or customer score or transactions. With your consent, we may contact you by telephone, electronic mail, postal mail, and other mobile devices to offer support or to advertise on our own behalf or that of partner businesses and third parties. We may besides use your information to analyze your habit of our web site, products, services, content and sol on. This is to help us customize your experience, develop contentedness, and offer you extra products or services. additionally, your personal and fiscal information may be necessity to process refunds, credits, fight imposter and chargebacks .
B. Sharing Your information
C. Sharing Information with Event Organizers
MyZone Tickets is a 3rd party ticket seller. By agreeing to share your information with Event Organizers at the fourth dimension of buy, your information may be shared with the Event Organizer you purchased tickets from for market purposes or data about future events. If at anytime you wish to be removed from the Event Organizer ‘s mailing list please contact them immediately or unsubscribe from their list within their electronic mail if applicable. To change your communication preferences on MyZone Tickets please touch ticketingsupport @ myzone.com and a customer support example will assist you with the march .
Protecting Your Information
We have both electronic and personnel security measures in identify to ensure that your information is protected, and to prevent deceitful consumption of your information. Personnel access to your information is limited, and the appropriate information memory security system measures as required by law have been implemented. All sensitive information gathered on the locate is protected with SSL encoding. MyZone Tickets is overt to the public and does not monitor the age of users. In collecting personal information, we do not intentionally gather information from children under the long time of 13 .
If you have questions or concerns regarding this statement, please reach firstname.lastname@example.org
Terms of buy
MyZone Tickets is a third base party ticketing servicing. We do not operate these events and can not control unanticipated circumstances which may occur at an consequence. Please read the follow terms and conditions carefully as this is a binding narrow between yourself and MyZone Tickets. By marking the Terms of Purchase agreement and by completing your transaction you are agreeing to the terms of leverage. Please contact the producer of the event for their own terms of buy and refund policies .
1 ( A ). refund policy
All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made. unanticipated circumstances beyond MyZone Tickets control condition will not be grounds for a refund, including but not limited to the following : local or national weather conditions and natural disasters, waiting in lines, syndicate and medical emergencies .
Promoters, Venue owners, Security and Event Staff have the right to refuse entrance to any tag holder, without a refund, for any cause at their discretion, including but not express to : disorderly behavior, drunkenness, venue capacity, breach of security restrictions. Ticket holders are aware that the Venue and Talent are subject to change. Ticket holders are aware that amenities promised by promoters are not guaranteed by MyZone Tickets and are not grounds for a refund, including but not limited to VIP amenities, drink specials, gifts, express entrance, limited areas, celebrity guests .
1 ( B ). policy for rescheduled or cancel events due to COVID-19
ascribable to the impacts of the global COVID-19 pandemic, some events may be unexpectedly postponed or canceled due to circumstances beyond the see of MyZone Tickets, Event Staff, Promoters, Venue owners, and Security. Please review our update policies for delete Events ( 2. ) and Postponed Events ( 3. ) .
2. Canceled Events
If the consequence is canceled you will receive a refund for the font value of the slate ; overhaul, transport, and other fees are non-refundable under any circumstances. If the service fee is not listed, it may be embedded into the price of the ticket. To inquire about the sum of an embed military service fee, please contact customer accompaniment by emailing ticketingsupport @ myzone.com. Tickets purchased at a retail wall socket must be refunded at the retail mercantile establishment.
3. Postponed Events
unanticipated circumstances, beyond the command of MyZone Tickets, Event Staff, Promoters and Venues, will not be grounds for a refund, including but not express to : local or national weather conditions and natural disasters, waiting in lines, class and medical emergencies. This besides includes delay due to the request of local anesthetic health authorities regarding COVID-19 .
If the event is postponed, your ticket will be honoured at a late date, to be determined by the event Staff. Customers will be contacted with instructions on how to update their tickets. Unless otherwise stated, there are no refunds for postpone events .
If for any reason the postponed event does not proceed at the future date, customers will be notified of how to request a refund for the face value of the tag ; serve, embark, and early fees are non-refundable under any circumstances. Tickets purchased at a retail exit or anywhere early than MyZoneTickets.com must be refunded at the original degree of leverage.
4. Customer Inquiries
All customer subscribe is handled by the MyZone Tickets online message system, in which case all customer accompaniment and refunds are handled by the event producer. Please contact customer support at ticketingsupport @ myzone.com .
5. Will Call
Every effort is being made to remain 100 % contactless due to the COVID-19 pandemic. Please request your tag electronically when possible .
Will call tickets must be picked up at the venue unless differently noted. Tickets left at will call will not be refunded. Will call originate and end times are national to change and are not grounds for a refund. You must present the master credit card used to purchase the ticket, a valid picture ID, and your “ e-ticket ” acknowledge. If you are unable to pick up your order because you do not have the aforesaid items in your monomania at the time and station of pickup, you will not receive a refund for this leverage.
6. E-Ticket / Print @ Home Tickets
E-Ticket / Print @ Home Tickets must be presented at the event. Upon buy, you will be emailed a PDF of your tag ( mho ) with a alone QR code. You can present the PDF directly from your mobile device at the event or print the PDF and present the print slate at the event .
7. ship and Handling
The ship and handling tip is non-refundable. carry tickets require a touch upon delivery and can not be shipped to PO Box Addresses. All other ship methods do not require a signature. Allow approximately 5 business days for delivery. Tickets will be delivered to the placard savoir-faire of the credit wag. If you enter an undeliverable address or if the tickets are returned unclaimed you will not receive a refund. International ship is not available.
8. release of Liability
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MyZone Tickets is not affiliated with the events or consequence sponsors and MyZone Tickets will not cover losses or damages arising from your voluntary engagement in the events, including claims for personal injury, or damage to personal place, or any early claims for negligence on the part of the events or event sponsors. By purchasing the tickets through MyZone Tickets, you hereby release and forever dismissal MyZone Tickets, and its officers and agents, from any liability or claims for damages that may arise as a result of your attendance and participation at the events. It is hereby understand that the purchase of tickets by you and your engagement in the events shall not be construed as an assumption on the part of MyZone Tickets of province, liability, or master of the events.
You understand that by attending the event you may be photographed and/or recorded as separate of the consequence ’ s publicity materials and/or by a recognized media wall socket. You grant permission for your likeness and/or voice to be included therein without compensation, citation or consideration, in any publicity materials .