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Get Help
Get Help
Instructure, the manufacturer of Canvas, provides Georgetown University with 24/7 give defend .
Chat
Log in to Canvas, chink on the ‘ Help ‘ button in blue menu on the left field, and then click on “ Chat with Canvas Support. ”
Call
Faculty: (833)-476-1171
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Students: (855)-338-2770
canvas-help@georgetown.edu Call or chat if urgent If you are unable to login to Canvas using your NetID and password, or you need help with Duo Two-Factor Authentication please contact the UIS Service Center :
aid @ georgetown.edu
202-687-4949
Other Sources of Help Available at Georgetown:
CNDLS
The Center for New Designs in Learning and Scholarship ( CNDLS ) provides Georgetown faculty and staff defend with tools and tips for teaching on-line. CNDLS Office Hours is presently by appointee. Please “ ring the doorbell ” by clicking the connection and we ’ ll be alerted to your interview. We will respond within the commercial enterprise day .
CNDLS besides offers a variety of workshops for staff and graduate students on a range of topics related to teaching commit and technology. If you would like to explore more confirm opportunities via CNDLS, please e-mail : cndls @ georgetown.edu .
UIS
University Information Services ( EdTech ) offers weekly virtual Office Hours for Georgetown staff and staff.
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Instructure
Instructure, the maker of Canvas, offers Georgetown faculty, TAs, and program staff access to a built-in Training Portal that contains four different learning options : bouncy Trainings known as webinars, Learning Pathways, Training Courses and Training Videos .
besides, you can search the Canvas Community to find answers, partake cognition, and request new Canvas features .
Law Center
Law Center faculty, staff and students can find extra Canvas resources and access to train sessions through the Instructional and Academic Technologies site .
GUMC
GUMC staff, staff and students can access a specially designed Canvas course to learn tips and tricks, get confirm, and signup for train. additionally, Taeyeol Park with Dahlgren Memorial Library ( DML ) offers in-person and on-line training/consultation sessions for staff and staff at GUMC .
MSB
mutual savings bank students, faculty, and staff can get support, find distant learn and teach resources on the MSB Technology Center web site .
Online Nursing Program
The Georgetown Online Nursing Program does NOT use Georgetown ’ randomness interpretation of Canvas and Zoom .
The Online Nursing course of study uses Digital Campus for its ( NURO ) courses and Zoom meetings. Students and faculty access their soar accounts automatically through the Digital Campus platform .
Need avail with accessing the Digital Campus platform or with your Digital Campus Zoom report ? Contact the Digital Campus Tech Support team :
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- 1-833-740-1273
- TechSupport@digitalcampus.2U.com
To entree NURO courses held before the jump 2022 semester login to the 2GU world wide web portal site. If you need help accessing content on the 2GU web portal please see the help page for hold .
IMPORTANT NOTES FOR NURO FACULTY:
If you are teaching in the Online Nursing Program AND other Georgetown programs :
- You will login to the Digital Campus platform to access your NURO courses and Digital Campus Zoom report .
- You will login to Georgetown’s version of Canvas and Zoom to access all other courses and Zoom meetings.
